Hotel Quality Ratings

The American Automobile Association (AAA) and Mobil Travil Guide rate hotels using specific criteria judged annually by anonymous inspectors. Many hotels exaggerate their rating by one diamond or star. To guard against that, we obtain the ratings directly from AAA and Mobil.

AAA Ratings

Five Diamonds: Facilities and operations exemplify an impeccable standard of excellence while exceeding guest expectations in hospitality and service. These renowned properties are both striking and luxurious, offering many extra amenities. (0.2% of hotels, 11 in California, 69 in US)

Four Diamonds: Properties reflect an exceptional degree of hospitality, service and attention to detail, while offering upscale facilities and a variety of amenities (3% of hotels)

Three Diamonds: Properties show a marked upgrade in physical attributes, services and comfort. Additional amenities, services and facilities may be offered (53% of hotels)

Two Diamonds: Properties maintain the attributes offered at the one diamond level while showing noticeable enhancements in room decor and quality of furnishings. They target the needs of the budget-oriented traveler (34% of hotels)

One Diamond: Properties offer good but modest accommodations that meet all Listing Requirements. They are clean, safe and well maintained (7% of hotels)

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Mobil Travel Guide Stars

Hotels must offer a level of experience appropriate to the cost, based on the quality of such items as food, decor, comfort, amenities, service or a combination of the above. The Mobil ratings are slightly stricter than AAA ratings.

Five Stars: One of the best in the country. Expanded amenities and consistently superlative service. (5 in California, 25 in US)

Four Stars: Outstanding -- worth a special trip. Expanded amenities and exceptional service (49 in California)

Three Stars: Excellent. Well-appointed, with full services and amenities

Two Stars: Very good. Comfortable hotel with expanded services.

One Star: Good. Clean, convenient, limited service hotel.

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